Turn your POS into an engagement point
Saygent empowers your customers to provide feedback on their own terms and in their own voice. With our simple API, you can opt-in your customers share their thoughts on their shopping experience just after they complete a transaction. Instead of boring traditional surveys that feel like work, Saygent makes providing feedback effortless for your customers and gives you the insight you need to drive loyalty and engagement.
Insightful Immediate Feedback
When they talk, you get them back
- Drive loyalty by letting customers speak their mind
- Make better decisions by understanding “gut” feelings
- Dramatically reduce customer effort to provide you with feedback
Saygent has partnered with Ingenico to power voice feedback on Ingenico's Mobile Retail Platform (iMRP) and other Telium Series POS systems. For iMRP users, schedule a demo with us to get started today!
How Saygent Works
Easy for customers, rich for retailers
- Your customers opt-in via the POS
- Saygent calls them right away with your custom questions
- Our analysis engine pulls out the content & emotion in their voice
- You understand the emotional drivers behind customers’ purchases